Flexiroute

Privacy Policy Notice

  1. What we need

    Our Personal Data Protection Policy governs the use and storage of your data. Data Images Software Solutions Ltd is a Processor of the personal data you (data subject) provide us. The Data Controller is your provider who uses our software. We collect the following types of personal data from you:

    • Full Name
    • Address
    • Telephone Numbers
    • Email Addresses
    • Religion and Ethnicity
    • Emergency Contact Details
    • Mobility and Disability Information
    • Medical Details
    • Travel Details and History
  2. Why we need it 

    We need your personal data in order to provide you with the following services:

    • Providing specific services to you via your Provide
  3. What we do with it

    Your personal data is processed in Redcar located in the United Kingdom. Hosting and storage of your data takes place in Redcar which is located in the United Kingdom. No third party providers have access to your data, unless specifically required by law.

  4. How long we keep it

    The retention period is set by your provider who is also the Data Controller. After this period, your personal data will be irreversibly destroyed. Any personal data held by us for marketing and service update notifications will be kept by us until such time that you notify us that you no longer wish to
    receive this information. Please contact their Data Protection Officer for more information on our personal data retention schedule.

  5. What are your rights?

    Should you believe that any personal data we hold on you is incorrect or incomplete, you have the ability to request to see this information, rectify it or have it deleted. Please contact the Data Protection Officer of your provider. In the event that you wish to complain about how we have handled your personal data, please contact our Data Protection Officer at [email protected] or in writing at Data Images Software Solutions Ltd, Unit 6, The Office Campus, Red Hall Court, Paragon Business Village, Wakefield, WF1 2UY. Our Data Protection Officer will then look into your complaint and work with you to resolve the matter.

    If you still feel that your personal data has not been handled appropriately according to the law, you can contact the Information Commissioner’s Office and file a complaint with them.

Wakefield Office
Unit 6, The Office Campus
Paragon Business Park
Red Hall Court
Wakefield
West Yorkshire
WF1 2UY

Wakefield Office
ISO9001
ISO27001
cyber essentials accreditation
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