Kinect Services joins 365 Smart Platform

May 14, 2021
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We’re pleased to announce that we have secured another fast-growing customer to join the 365 Smart Platform – transport management system.

Kinect Services is a thriving business with significant growth since it was established in 2013. Specialising in transport, domiciliary care and training services in Essex and the surrounding areas, Operations Manager, Stuart Smith, was keen to implement a system to manage their transport requirements.

“We’re currently responsible for eighty home to school transport routes, but we are expanding into patient transport services. We were keen to work with 365 Response, as we knew that they worked with ambulance trusts, and we could therefore have confidence that they would suit our needs both now and in the future.

“The system demo was really good, and as soon as I saw the Driver App and Parent App I knew it was exactly what I was looking for – and something I had not managed to find anywhere else. We found similar functionality but the systems were clunky, not very robust and in need of modernisation.”

It’s an exciting time to join the 365 Smart Platform as we are a rapidly growing business, regularly adding enhanced functionality, teamed with exceptional consultancy and project management. We like to build lasting relationships with our customers, helping them to grow with us and supporting them as much as possible, from training and implementation through to our ‘business as usual’ account management service. Kinect Services joins us as one of many providers managing home to school transport through our innovative cloud-based platform, however, we are particularly eager to be working with a customer that intends to use our platform for both home to school and patient transport services.

Brendan Fatchett, Chief Operating Officer at 365 Response commented “We are particularly enthusiastic about the addition of Kinect Services to our established customer base and looking forward to supporting them as they grow. We have extensive experience in patient transport solutions and we work with multiple Local Authorities and home to school transport providers. We take pleasure in being able to share our knowledge and experience to help our customers to enter new markets and grow with the support of our digital systems.

“Kinect Services is an ideal customer to not only use our 365 Smart Platform to plan, track and manage their journeys, but also to benefit from our eProcure Platform where they can gain access to further work through our award-winning e-procurement system.”

We’ll be working closely with Stuart and the team at Kinect Services to ensure maximum staff and customer engagement, ensuring the implementation process is smooth and offers clear benefits for all. You can read our first case study with Kinect Services here.

If you would like to discuss how our transport management system can help you to manage your home to school or patient transport services, please get in touch today via hello@365response.org.