Social Prescribing Platform

Referral, assessment, appointment & outcome management

At 365 Response, we provide more than just transport solutions; our innovative software supports wellbeing with our Social Prescribing Platform

365 Response provide an innovative and dynamic cloud-based wellbeing and social prescribing referral, assessment, appointment and outcome management solution. The tools empower and bring together health and wellbeing coaches, care coordinators, GPs, Pharmacists and other healthcare professionals in the community to provide their vital services using smart, effective and cutting-edge software built by and for health and wellbeing professionals.

Our solution is flexible, fully configurable and can be utilised within multi-disciplinary integrated health and wellbeing services, as well as services with a single objective.

Our customers are using the features in the Social Prescribing modules to deliver a wide range of courses and programmes such as smoking cessation, weight management, independent travel training, alcohol reduction, exercise services and other health, wellbeing and behaviour change services across the UK.

There is the flexibility for the self-tailored courses to be delivered by internal staff and across multiple subcontractors, both digitally and face to face.

Service users can self-register online, complete bespoke eligibility processes, apply to relevant courses and manage their own health and wellbeing journey via an online interactive portal. The advanced reporting model analyses key data and metrics for robust reports and dashboards that can be shared with commissioners to present success rates across services.

Cloud Based Software

With the 365 Social Prescribing Platform there is no need for the installation of expensive and hardware. The cloud-based software is hosted on Microsoft Azure, guaranteeing peace of mind that your data is safely stored in the UK and with robust data-loss systems in place.

Referrals Management

Referral access is available to all users including HCPs, Doctors and patients/users. The self-referral portal empowers individuals, parents/guardians and carers to self-refer to courses. Role Based Access Controls manage individual user settings.

Booking System

Easily book any programme, service or course, based on eligibility criteria. The platform features dynamic Directories of Service to display your own services and/or third-party services. Course recommendations and eligibility criteria are fully configurable and easily updated.

Fully Configurable System

The Social Prescribing Platform is completely configurable, allowing you to have your system, your way. Designed to meet the needs of HCP’s, individual users and back-office staff, the integrated booking system automatically creates attendance lists based on booking information. Evaluation questionnaires and surveys enable smooth user engagement and efficient service management.

Training & Technical Support

All users of the Social Prescribing Platform receive full training to ensure confident and effective use of the system. We will work with you from mobilisation to go-live to ensure you have a smooth migration and the best opportunity to fully utilise all features. We provide 24/7 technical support for urgent queries and a dedicated Account Manager to support you during and after mobilisation.

Comprehensive Reporting

Powerful, integrated reporting that provides detailed analysis and insights, enabling you to provide a better service. Fully customisable intelligence tools allow you to create your own dashboards with all relevant information available at a glance. We work with you to identify your business needs and create bespoke reports as per your requirements, from day one.

Get in touch, we would love to hear from you