Dynamic purchasing system for Local Authorities

The 365 Response eProcure platform provides an end to end dynamic purchasing system (DPS) for securely procuring, managing and booking various forms of passenger transport, based upon your own purchasing framework.

Our Solution

The 365 Response eProcure system is built upon your own framework or DPS ensuring your own standards are met but managed digitally end to end. eProcure offers a cloud based, secure platform for procuring, managing and booking SEN Home to School and Mainstream School Transport. A large selection of approved and competitive suppliers are taken through a vetting and procurement process and given access to the eProcure platform, which allows councils to post mini competitions for long term and ad-hoc journey requirements.

Young child in a wheelchair

Complete Booking Flexibility

The eProcure platform supports the booking of individual journeys and block shift bookings.

Local Authorities benefit from time and cost savings from the advanced booking process.

Full Digital Procurement Process

The eProcure platform supports dynamic purchasing, providing a digital end to end platform from booking to invoicing. The system features digital invoice management and real-time notifications & alerts.

Comprehensive Reporting

A full suite of comprehensive standard and bespoke reports are available from the platform. Customers have complete assurance that all actions within the system are subject to a full audit trail.

Assisted Provider Onboarding Process

365 Response manage the full DPS onboarding process, engaging with new and existing transport suppliers to ensure a highly competitive process. Our in-house team manage the compliance of all providers, saving you time.

Full Mobilisation Plan & Support

The mobilisation process is quick and fully assisted. You will receive dedicated training and support to make sure you get the full benefit of using the eProcure platform to buy and book patient transport services.

Plug-in & Procure Process

The eProcure platform is easy for Local Authority organisations to use, with minimal setup required.

Our in-house experienced team will run the full procurement process, managing provider compliance and saving time and cost for Councils.

Are you a transport provider?

We want to work with a wide variety of transport suppliers for our Local Authority clients. We’re looking for SEN Transport and Mainstream School Transport suppliers to provide the various forms of transport required by our councils. We work with small and large organisations including taxi, coach and minibus suppliers.

We’ll support you through the process of becoming an approved supplier and you will benefit from being able to gain work with Local Authorities on ad-hoc journeys and long term contracts.

Working through our application process


Apply to the NHS SBS National Transport Framework for Health, Care Logistics and Call Handling.


Our experts will assess and score your application.


You will be admitted to the Framework if your application complies with its standards.

Access Work

Once on board the Marketplace your can start bidding for work.


Once you are on the Framework you can be on-boarded to the Marketplace.

“During COVID19, 365 Response played an invaluable role in coordinating new ambulance providers for inspection. The pre-inspection liaison, and then for successful providers managing the setup took a lot of pressure from us and was very much appreciated.”

Richard Morris, PTS Business Manager,

North West Ambulance Service NHS Trust

Get in touch, we would love to hear from you