365 Response won the Value and Improvement in Commissioning Support Services category at the 2015 Health Service Journal (HSJ) Value in Healthcare Awards held in London. 365 Response’s entry detailed its cloud-based transport management system that allows CCGs to access clinically safe, cost effective support for ambulance trusts during periods of high demand. The system has been built to provide speedier access for patients referred by GPs and other healthcare professionals for urgent hospital assessment and treatment.
The awards had a record-breaking year for entries with an increasing number of organisations demonstrating how they improve value and efficiency in healthcare. 140 organisations were shortlisted from over 500 entries, from which 21 organisations were crowned winners in respective categories. Entries were judged by a panel made up of senior and influential figures from the health sector, as follows:
- Charles Alessi, Chairman, National Association of Primary Care
- Professor Jonathan Kay, Clinical Informatics Director, NHS England
- Michael MacDonnell, Head of Strategy, NHS England
- Robert Knott, National Director NHS Procurement, Department of Health
Brendan Fatchett, 365 Response’s Chief Executive, said: “We are thrilled to have won this national award. We faced incredibly stiff competition from larger organisations and it is recognition of the all the hard work we have put into creating alternative and more effective routes into hospital for patients.”
Commenting on the innovation, the judges said, “The winning entry has clear patient benefits and tackles some challenging and complex patient areas. It is culturally challenging and the whole system changes made are sustainable.”
365 Response’s commissioning innovation is now being used by 18 CCGs and Trusts across the North of England.