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Transport Management

The 365 Transport Management System is an advanced digital system used by transport providers to plan, dispatch, track and trace their people, vehicles and passengers, end-to-end.

The 365 Transport Management System is a modular, cloud-based system that incorporates all elements of the transport process, from booking, scheduling and tracking, to invoicing and reporting.

This innovative system has been expertly designed for use in:

How it works

Organisations will benefit from the ability to contain all transport activity in a single platform, significantly reducing costs and promoting time efficiencies. The 365 Transport Management System streamlines your transport processes and manages governance with detailed reporting and notifications available.

How we can help

Governance, assurance and enterprise-level security and scalability are at the heart of the 365 Transport Management System and it supports all sizes of organisations to meet the regulatory needs across government and private sectors.

365 Response offers a wealth of knowledge and experience in digital dispatch systems, offering feature-rich solutions for your organisation. The 365 Transport Management System integrates automated dispatch and planning with live mapping, integrated HR, training, fleet and risk management.

We provide a comprehensive and easy-to-use app

which contains checklists and tracking for each step of the process, from pre-journey through to post journey.

This digital system empowers your organisation with a wealth of visibility and flexibility in real-time. Not only can you track the current journey, but you also have full visibility of your fleet so that you have access to all resources and can deploy them swiftly as needed.

This advanced system is all underpinned with highly sophisticated governance, to ensure training and assessments are up to date for staff and vehicles.

Features and Functionality

Application Management

Manage transport applications with ease using our easily configurable application forms and our online application portal.

Eligibility & Assessment

In-built eligibility and assessment functionality allows you to make swift decisions about transport applications.

Each stage of the process can be swiftly reviewed in the system and real-time decisions can be shared with applicants. A robust appeals process is also incorporated into this module.


Save valuable time and cost in the transport booking process by sending your requirements to multiple approved providers at once. The platform supports long-term and ad-hoc bookings for complete flexibility.


The platform offers a full compliance module that enables you to manage everything in one place:

  • Fleet Management
  • Vehicle Compliance
  • Staff Compliance
  • Incident Management
  • Transport Provider Management
  • Document Management
  • Notifications and Alerts

Advanced routing algorithms enable journeys to be automatically planned with the greenest and fastest routes, based on real-time traffic information.

The platform allows flexible staff planning and allocation for managing internal fleets and third party providers.


The Transport Management System provides highly accurate invoicing functionality that is backed up with time and attendance data directly from the integrated driver application.

This advanced platform has bespoke pricing plan enablement, allowing you to breakdown costs in a way that suits you.


A full suite of standard reports that are easily accessible and can be exported from the system as needed. Dashboards provide a quick view giving full visibility of costs, compliance, staffing, routes etc.

Our newest addition features extensive business intelligence reports pulling from multiple data sources to give actionable insights and analytics.


The platform gives complete visibility with a real-time view of fleet and personnel. Drag and drop functionality enables high levels of flexibility and adaptability with day to day, last minute changes easily actioned, if needed.

  • Real-time updates
  • Route Management
  • Real-time notifications
  • Provider engagement

“It is our ambition to transform Home to School Transport and raise the bar by delivering the most reliable, efficient, and inclusive travel experience...

for children and young people. It is time they got the service they really deserve and not the one they have settled for. We’re really excited to be working with 365 Response on the roll-out of their Smart Platform on our services.”

Vinay Parmar | Managing Director | National Express Accessible Transport 

Driver App

A convenient App for Drivers to manage information and communicate with the Dispatch Team.

Access to daily

Daily Vehicle

Secure access to care
plans & risk assessment

Live GPS


Incident Logging

Secure in-platform

Parent & Carer App

For use in Home to School Transport. Reassure parents and carers with access to their child’s location on their journey to and from school.

View & manage

Live journey


Secure access to
driver details

We would love to
hear from you

Wakefield Office
Unit 6, The Office Campus
Paragon Business Park
Red Hall Court
West Yorkshire

Wakefield Office
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