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RLDatix Acquires 365 Response to Help Healthcare Organisations Manage Transport Safely and Efficiently

February 8, 2022

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Leading provider of SaaS based transport technology will further strengthen RLDatix’s capabilities across governance, risk and compliance while helping healthcare organisations provide a safer environment for patients and people.

London, February 7th 2022: RLDatix, the international leader in governance, risk and compliance (GRC) and workforce management solutions for healthcare, announced today that it has acquired UK based 365 Response, a SaaS-based provider of digital technology for mission critical transport management across the NHS, Local Authorities and beyond.

365 Response helps healthcare organisations manage patient and non-patient transport including urgent care, mental health and courier services. Its intelligent transport management and procurement marketplace technology allows organisations to plan, dispatch, track and trace their people, vehicles and passengers, as well as secure and book transport end-to-end.

By combining 365 Response’s digital transport technology with RLDatix’s leading GRC and workforce management capabilities, healthcare organisations will be better able to manage resources in a timely, efficient and safe manner while helping to reduce length of stay and combating the care backlog.

“Transport in a health and care setting is mission critical to the smooth running of organisations as well as to the patient experience,” said Jeff Surges, CEO, RLDatix. “By bringing 365 Response’s resource scheduling capabilities together with RLDatix’s leading people planning, safety and GRC solutions, we have an opportunity to further support our customers as they seek out smart ways to deliver safer care effectively and efficiently.”

“We created 365 Response so we could deliver a transformational end-to-end digital solution that makes difficult transport easy”, said Brendan Fatchett, CEO, 365 Response. “This has been the passion and focus of our team and something we’re incredibly proud to have delivered to our customers. We’re honoured to join RLDatix and look forward to contributing to their mission of making healthcare safer.”
Financial details of the transaction were not disclosed.

About RLDatix

RLDatix is on a mission to change healthcare. We help organisations drive safer, more efficient care by providing governance, risk and compliance tools that drive overall improvement and safety. Our suite of cloud-based software helps organizations report on adverse events, reduce healthcare-acquired infections and ensure patient safety learnings are implemented across the continuum of care. With more than 5,000 customers in over 20 countries, RLDatix software protects hundreds of millions of patients around the world. For more information, visit

About 365 Response

365 Response is a fast-growing Wakefield-based technology business bringing digital innovation to the NHS, Local Authorities and Private Transport Providers. We have over 200 customers across the UK and US, using our solutions to make difficult transport easy for many of the most vulnerable members of our society. Our mission is to create tech for good, bringing digital transformation to the public and private sector.

For more information:

Liz Jones
Chief Marketing Officer – International
[email protected]

Mike Etzinger
Chief Marketing Officer – North America
[email protected]

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