365 Response Featured in The Times Regional Rising Stars

August 23, 2021

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This month we were delighted for our Founder and Chief Product Officer, Sarah Fatchett, to be asked to take part in an interview with The Times, exploring fast-growing firms across the UK.

In the first of a nine-part series – The Times Regional Rising Stars – covering different regions, Sarah Fatchett was highlighted as an impactful entrepreneur representing Yorkshire and the North East. 365 Response was featured alongside Power Sheds (Bradford) and Truefoods Europe Ltd (Ripon).

Explaining the demand for innovative technology, Sarah shared her experience as a previous COO of a large ambulance trust, voicing her frustrations with not being able to get access to what she needed. In a highly connected digital world, it is shocking to discover that the booking of complex transport is often still done on paper, or using old technology that does not integrate with the other various systems in use.

Sarah explained that the innovation began with an app to help regular renal dialysis patients to schedule and make changes to their bookings, accounting for approximately 40% of all patient journeys in the UK. Developing from there, 365 Response expanded to support children with special educational needs getting to and from school.

Sarah commented, “It is our ambition to get our app into every special-needs school so that parents and carers know what the transport arrangements are and where their children are, and local authorities can alter arrangements immediately when they need to.”

You can read the full article via The Times.