Home to School
At 365 Response, we are working with some of the largest councils in the UK to digitalise the process of Home to School Transport and help to deliver vast improvements in the service.
Working closely with Local Authorities, schools, families and transport providers, we have identified key issues faced by Councils and purpose-built our 365 Transport Management System to help provide digital solutions.
How it works
The 365 Transport Management System (Smart Platform) provides an end-to-end solution with the ability to manage route planning, compliance and incident management, facilitate cross-stakeholder communications, increase visibility and drive considerable improvements for Councils, service users, families, guardians, carers, schools and transport providers.
A major challenge currently faced by UK councils is the communication, monitoring and adherence to compliance, for transport providers transporting young people, those with special educational needs, and adults.
The 365 Transport Management System features a comprehensive module designed to reduce the manual task of managing compliance, as well as a full dashboard which gives a robust overview of all vehicle and staff compliance.
The 365 Smart Platform has user-specific Apps, promoting self-management and significantly reducing anxiety, with increased controls. The Parent App allows parents and guardians online account self management, resulting in reduced calls and administration time for Council staff.
Call volumes can be reduced with the implementation of the 365 Smart Platform. This provides significant opportunities for the Council to make time and cost savings.
At the heart of the 365 Smart Platform, is the automated route planning element. This digitalises paper processes and eliminates risks arising from human error or cross communications in planning.
Automated route planning takes into account the parameters set by the Council, including instances such as limits in how long a passenger can be on a vehicle and the times they must arrive at their destination. The smart route planning functionality takes all information into account and provides a route plan that works for each stakeholder.
Did your know that we have an in-house SEN expert? Jennie uses her many years of experience working and running special education needs, mainstream, social care, and alternative provisions transport to advise and inform all of our software developments.
Our Latest Case Studies
NHS Lothian Embrace Better Patient Flow with the 365 Transport Management System
Digital Transport Marketplace Supports Private Patient Transport Services
Kinect Services Implement 365 Smart Platform to Manage Transport
Bristol Ambulance EMS digitise NEPTS with 365 Smart Platform
Greater Manchester Mental Health Saves Time with Mental Health Ambulance Bookings
NHS England Specialist Transport Call Handling Provided by 365 Response
“It is our ambition to transform Home to School Transport and raise the bar by delivering the most reliable, efficient, and inclusive travel experience...
for children and young people. It is time they got the service they really deserve and not the one they have settled for. We’re really excited to be working with 365 Response on the roll-out of their Transport Management System on our services.”
Vinay Parmar | Managing Director | National Express Accessible Transport |
Discussing the implementation of the 365 Transport Management System to digitalise their Home to School Transport operations