365 Response is pleased to announce that we have added a further service to our 24/7/365 specialist transport support service. The dedicated call handling team already provide support to Trusts in need of help booking ad-hoc or extra-contractual mental health journeys, and this is now being expanded to respond to the increasing demand for complex out of area journeys.
The highly skilled team provide a fast and efficient service to Trusts who have a need for high dependency patient transport or repatriation. We understand that long-distance and complex out of area journeys can often be difficult to fulfil, and it is for this reason that we are offering this service free of charge to NHS Trusts.
How does the service work?
Any NHS Trust or healthcare service in need of complex non-emergency patient transport services can call the dedicated phone number, or submit an online enquiry, and receive specialist transport support from our 24/7 team.
Working with a large pool of approved and assured transport providers, 365 Response promises to find the fastest transport for the best possible price. Once we have your requirements, our team will do all the work for you, to enable you to focus on patient care.
What kind of patient transport does this cover?
365 Response are specialists in non-emergency patient transport services, with years of operational experience and access to innovative technologies to support the NHS, at pace. The 24/7 service is available to support the booking of the following NEPTS requirements:
• Out of Area
• High Dependency
• Mental Health / Secure Transport
You can submit your requirements to us at our 24/7 Specialist Patient Transport Support page or you can speak to our team directly by calling 0333 2027 365