Kinect Services Implement 365 Smart Platform to Manage Transport

Case Study Background Kinect Services is a thriving business with significant growth since it was established in 2013. Specialising in transport, domiciliary care and training services in Essex and the surrounding areas, the business offers travel services to vulnerable adults and children, in particular, home to school transport. To support their busy operations, Stuart Smith, […]

Bristol Ambulance EMS digitise NEPTS with 365 Smart Platform

Case Study Background Bristol Ambulance EMS, an independent ambulance service for both the NHS and Private Healthcare Providers, has worked with 365 Response since 2017, utilising the 365 Smart Platform to digitise old paper processes. Established in the 1970’s Bristol Ambulance EMS has a team of highly trained professional staff, prepared to take calls for […]

Greater Manchester Mental Health Saves Time with Mental Health Ambulance Bookings

Case Study Booking Mental Health Transport Greater Manchester Mental Health NHS Foundation Trust (GMMH) have worked with 365 Response since 2016 to ease the pressure of booking mental health transport. The Trust can have short notice requirements for long distance mental health journeys up to three times per day, previously resulting in the time-consuming task […]

NHS England Specialist Transport Call Handling Provided by 365 Response

Case Study Background In August 2019, we shared that we had successfully won the national NHS England tender to provide a specialist transport management and call handling service for NHS England Specialised commissioning. The specialist call centre facilitates the transport of critically ill neonates, children and adults. Our compassionate 365 Response team based in Leicester, […]

Greater Manchester Mental Health: Implementing the Courier Module

Case Study This month we [virtually] sat down for a discussion with Greater Manchester Mental Health NHS Foundation Trust (GMMH), to discuss their recent implementation of the 365 Smart Platform: Courier Module. We spoke with Lyndsey Farquhar, Facilities Manager and Christopher Oldland, Logistics Manager about their requirements and the process of putting a solution in […]