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Ask Jennie: Changing Home to School Transport with the Parent App

February 18, 2021

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As we enter another month of replacing home to school transport with working from home and homeschooling, it feels only right to use this month’s blog as a shoutout to the many individuals who are doing their best to help support their children and young adults! This includes parents, carers, families, and the amazing teaching and school staff navigating these extraordinary times.

Here at 365, families and young people are at the heart of what we do. This is reflected in our ongoing mission to keep on improving and raising the standard for their transport services, whether they are for school, hospital appointments or respite.

Home to School Transport Support

Working closely with a variety of Parent/Carer Forum groups in Local Authorities and the wider community, our team can gain a real insight into the ongoing issues and concerns that parents and carers have. More importantly, it provides an opportunity for a more positive and collaborative experience altogether. These honest conversations with members of the community are what spark the innovation in our software and the problems it needs to resolve. For example, both the Parent App and the Driver App provide a solution to the concerns guardians have about the location of their child. 365 Response can ensure that they not only know the exact location of their child whilst using these transport services, but also confirm information about who is transporting them.

In our day-to-day lives, we can order something online, get an estimated delivery time, access the name of the driver, and get real-time updates for when it will arrive. Constant and immediate updates for all parts of the process, all of which help us to plan our day in a way that caters to our needs and responsibilities. After viewing the Parent App that 365 Response offer to families, I thought it was a gamechanger. I could see an ETA, receive real-time updates, information on delays, and a clear image of the driver and passenger assistant within the vehicle. That information provides families, carers and service users with a level of peace that is truly invaluable.

The Parent App – What Does It Do?

The 365 Smart Platform features an easy-to-use app, which gives access to all the information you need, right at the edge of your fingertips. Using the Parent App, you can easily see a real-time location of your child whilst they are in transit, as well as view detailed information to provide assurances and give you an opportunity to prepare the young person for their journey.

The App works in conjunction with the school portal and Local Authority systems, which means they are aware of when your child should be arriving and can plan accordingly. The Council side of the system includes reporting, compliance, and checks that are actioned daily and monitored closely for safeguarding purposes.

The Future of Home to School Transport

As we await further updates on when most children and young people can return to school-based education, it goes without saying that the hard work and resilience of all involved in providing education within the home have had a year they won’t forget! The Covid-19 pandemic has shown that, although a formal education is a priority for all children, both teachers and parents have been persistent and inspiring in their mission to develop more out of the box teaching methods that captivate their audience, even whilst navigating a digital barrier.

Please feel free to contact me if you have any questions or would like to discuss how the 365 Response software provides solutions to some of the concerns raised by parents and family groups. Or alternatively, please visit the website at the link below to read more about the innovative solutions we are working on:

Home to School Transport Solution Helps Families – 365 Response

Wakefield Office
Unit 6, The Office Campus
Paragon Business Park
Red Hall Court
West Yorkshire

Wakefield Office
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