365 Response is pleased to announce that another Local Authority has joined the 365 Smart Platform to better plan, manage, book and track their transport requirements. St Helens Council underwent an update to their transport software at the end of 2020, and they began mobilisation to the 365 Smart Platform early this year.
The innovative transport management system will be used to manage a range of transportation services from the Council, including, school transport, the delivery of free school meals, health and community referrals such as hospital appointments and transfers, along with day care for the elderly.
Fiona Pilkington, discussing the changes to St Helens transport software and the added benefits, shared:
“We’re pleased to be working with 365 Response to introduce their 365 Smart Platform to streamline our transport processes. We run a number of services for the community and we provide support to education, day care centres and NHS organisations to get students/patients to and from places of care. We needed a system that could manage this for us, reducing administrative time and increasing visibility and safety for our passengers.
We are currently in the mobilisation phase and have benefited from the dedicated project management, and personalised, in-depth user training. We are looking forward to rolling out our routes and utilising all elements of the system.”
The 365 Smart Platform is fast becoming a widely used transport management system for many government and private organisations, including Local Authorities, NHS Organisations and Enterprise Private Transport Organisations. Utilising best-in-class technology, the completely digital platform automates time-consuming booking and planning tasks and provides real-time updates and messaging for all stakeholders.
The constantly evolving platform enables all customers to benefit from regular updates, including detailed business intelligence reporting and finance modules to streamline the billing and invoicing process.
Brendan Fatchett, Chief Commercial Officer at 365 Response commented,
“We’re delighted to have another Local Authority join the 365 Smart Platform. Our digital transport management system has a lot to offer in this space. We work tirelessly to bring advances in technology to the public sector, allowing them to benefit from the same kinds of features that we’ve come to expect as consumers. We provide real-time tracking, automated planning and dispatch, comprehensive reporting and smooth invoicing to improve the whole transport process.”
If you are a Local Authority looking to digitalise and update your home to school transport, get in touch for a demonstration. We offer expert advice and guidance to improve your processes. Get in touch via email at [email protected] or call us on 0333 2027 365.