Digital purchasing system for NHS

The 365 Response eProcure platform provides an end to end digital purchasing system (DPS) for securely procuring, managing and booking various forms of patient transport. All based upon the SBS and LPP national frameworks.

Our Solution

Local Authority

Our eProcure platform is used to effectively manage the procurement of PTS, Urgent Care, Taxis, Renal, Community Support, working to track and improve patient flow, spend and activity.

Complete Booking Flexibility

Individual journeys to block shift bookings

Advanced booking for time and cost savings

Full Digital Procurement Process

From booking to invoicing

Digital invoice management

Real-time notifications & alerts

Comprehensive Reporting

A full suite of off-the-shelf reports available as well as configurable customer-specific reports

Assisted Provider Onboarding Process

365 Response manage the full DPS onboarding process and the compliance of providers

Full Mobilisation Plan

Fully managed mobilisation and training

Dedicated account manager

24/7 Technical support

Plug-in & Procure

Free to NHS organisations

365 Response run procurement process with no consultation fees

Are you a transport supplier?

We want to work with a wide variety of transport suppliers for our NHS clients. We’re looking for Ambulance and Taxi services to provide emergency and non-emergency patient transport services, urgent care services, renal services, community support and non-patient transport such as bloods and samples.

We’ll support you through the process of becoming an approved supplier and you will benefit from being able to gain work with large NHS organisations on ad-hoc journeys and long term contracts.

Working through our application process


Apply to the NHS SBS National Transport Framework for Health, Care Logistics and Call Handling.


Our experts will assess and score your application.


You will be admitted to the Framework if your application complies with its standards.

Access Work

Once on board the Marketplace your can start bidding for work.


Once you are on the Framework you can be on-boarded to the Marketplace.

“During COVID19, 365 Response played an invaluable role in coordinating new ambulance providers for inspection. The pre-inspection liaison, and then for successful providers managing the setup took a lot of pressure from us and was very much appreciated.”

Richard Morris, PTS Business Manager,

North West Ambulance Service NHS Trust

Get in touch, we would love to hear from you